Q.: I have changed my mind, I don't want to be a part of your project anymore, and I am not going to pass Kyc to receive my tokens. Can I have a refund? You have the refund process description in your Tokensale Policy.
A.: A deposit refund is an exceptional option that can be available in case of any technical failures from the company's side that might cause partial or full contributions loss during the transaction.
According to our Tokensale Policy document it is clearly stated that KYC procedure passed will be strongly required for further tokens withdrawal.
If your deposit was successfully added with the funds sent, STQ tokens were successfully purchased and your tokens balance was credited - then there are no technical issues that could cause a failure of tokens withdrawal to your wallet and in this case we are not able to comply with your refund request.